Adding Shared Mailbox

You can add a Shared Mailbox to which you have access to view the quarantined messages of that Shared Mailbox.

Note	The respective mailbox ID is displayed at the top right corner of the Spam Quarantine page, when you access the quarantine messages of your Primary Mailbox or Shared Mailbox.

To add a Shared Mailbox, perform the following steps:

Procedure

Step 1

Click the View Message for mailbox drop-down list and select Add Shared mailbox on the Spam Quarantine page.

Step 2

Enter the name of the mailbox in Mailbox name and click Add Mailbox in the Add Mailbox pop-up window. Now, the Shared Mailbox is added to the View Message for Mailbox drop-down list.

If you do not have access to the entered Shared Mailbox, an error message is displayed.

Note that the list of added Shared Mailbox is retained in the cookie. If you are using the same browser and the cookie is available, the Shared Mailbox is retained. You have to add the Shared Mailbox again, if you log into EUQ using a different system.

Note

If the administrator disables your Shared Mailbox access, but you have already added that Shared Mailbox, then you can access it for 40 minutes until the next refresh token from Microsoft Azure is received.

When the administrator enables your access to the Shared Mailbox, you cannot add the Shared Mailbox immediately, and it takes up to 30 minutes to access it.